Sun Country Airlines Automates Parts Procurement and Achieves 6.6% Savings

Sun Country Airlines (Sun Country) is an ultra-low-cost airline in the United States that operates in the United States, Canada, Mexico, Central America, and the Caribbean. The airline also has significant charter operations and is a contract cargo operator for Amazon Air.

Historically, the Sun Country procurement team spent too much time on manual and time-consuming tasks. Recognizing the need for change, they initiated their digital transformation journey with SkySelect to increase procurement efficiency and automate purchasing. 

With the implementation of the SkySelect Procurement AI platform, buyers now enjoy additional hours in their workdays, thanks to the automation of sourcing. Sun Country’s diverse operations—including charter, scheduled flights, and cargo—enable the company to navigate fluctuating demand effectively. The procurement team is now agile, ready to tackle unexpected challenges and ensure seamless operations even in difficult conditions. The results speak for themselves: 100% of the PNs received at least one quote, and the request for quotation (RFQ) success rate was 93.5%, showcasing a substantial boost in efficiency. 

Furthermore, the partnership with SkySelect has led to impressive cost savings of 6.6% on parts, enhancing the airline's bottom line. The benefits extend beyond numbers; supplier management has seen a notable improvement, with a supplier response rate of 95.2%. This underscores Sun Country's commitment to strong supplier relationships, yielding additional cost performance and efficiency gains in the future.