

How Airborne MX Improves Parts Procurement Efficiency and Supply Chain Visibility with SkySelect's Procurement AI






Airborne Maintenance & Engineering Services (Airborne) is a leading U.S.-based MRO provider and a subsidiary of Air Transport Services Group, Inc. (ATSG).
Traditionally, the Airborne procurement team relied on manual processes, which often resulted in difficulties when collecting quotes and data from various sources, leading to information silos. The team also lacked complete control and visibility over their data and activities, including historical tracking of quotes.
Recognizing the challenges posed by these manual efforts, the team sought a solution that would relieve their workload, accelerate the decision-making process for parts procurement, and reduce costs. This led to the implementation of SkySelect’s Procurement AI platform, which brought greater visibility, more control, and improved efficiency to the team.
With the Procurement AI platform, Airborne has achieved significant success, including faster decision-making in parts procurement, centralized access to essential information, efficient tracking of all received quotes, and considerable cost savings for customers.
Utilizing SkySelect's advanced business rules, Airborne can now easily pre-select suppliers to quickly identify the best quotes, communicate effectively with those suppliers, and ultimately reduce costs for their clients. The engagement rate with selected suppliers has been impressive; 97.8% of all quotes were automated, and a response from suppliers was received 87% of the time.
Furthermore, Airborne has realized a cost savings of 6.9% and 74% of part number requests received a minimum of three quotes. Efficiency has also improved, with the average time from request for quotation (RFQ) to purchase order (PO) being 1.1 days between routine replenishment and work demands.
Mark Zeis, Director of Supply Chain at Airborne, played a crucial role in successfully implementing SkySelect. He shared his insights into why he chose SkySelect and how its platform transformed his team's aircraft parts purchasing and procurement processes.
”We chose SkySelect because it streamlines our procurement process. It helps us expeditiously identify the best quotes, communicate efficiently with suppliers, collect quotes in a central location, and ultimately save costs. The user-friendly interface and powerful features have improved our operations.”

With Procurement AI, you gain real-time visibility into your supply chain, providing a complete understanding of parts availability. This award-winning platform enables you to plan confidently by proactively adjusting stock levels based on market dynamics and unlocking significant working capital, all while effectively avoiding costly delays.